Terms & Conditions

Welcome to 9bit, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions constitute a legally binding agreement between you (the "User") and 9bit (the "Platform"). They govern all aspects of your use of the 9bit website, including account registration, deposits, withdrawals, bonus claims, betting activity, and any other interaction with our services.

By registering an account, making a deposit, or placing a bet on 9bit, you confirm that you have read, understood, and accepted these Terms & Conditions in full. If you do not agree with any part of these terms, you must not use the 9bit platform. We reserve the right to update or modify these terms at any time, and continued use of the platform after any changes constitutes your acceptance of the revised terms.

1. Eligibility & Account Registration

To register and maintain an account on 9bit, you must satisfy the following eligibility requirements. 9bit is strictly an adults-only platform — you must be 21 years of age or older to register, deposit, or place any wager. By creating an account, you represent and warrant that you meet this age requirement and that gambling is legal in your jurisdiction.

Each person is permitted to hold only one (1) active account on 9bit. Creating duplicate accounts, sharing accounts, or registering on behalf of another person is strictly prohibited and will result in immediate account suspension and forfeiture of any balances.

• You must be at least 21 years old (21+ only).
• You must provide accurate and truthful personal information during registration.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be a self-excluded player or an individual under a court-ordered exclusion from gambling services.

2. Account Responsibilities

You are solely responsible for the security and activity of your 9bit account. Any action taken through your account — whether authorised by you or not — will be considered your responsibility. You must immediately notify 9bit support if you believe your account has been compromised, accessed without your permission, or if you have lost access to your registered mobile number or email.

KYC Verification

9bit reserves the right to request identity verification documents (KYC) at any point, including before processing withdrawals. Failure to provide satisfactory documentation within the requested timeframe may result in account suspension. KYC documents may include a government-issued photo ID, proof of address, and proof of payment method ownership.

Account Termination

9bit reserves the right to suspend or permanently close any account that violates these Terms & Conditions. In cases of fraud, abuse, or suspicious activity, 9bit may freeze account funds pending investigation. Any funds determined to have been obtained through fraudulent means will be forfeited.

3. Deposits, Withdrawals & Payments

9bit supports a range of trusted payment methods widely used across Bangladesh. All transactions are processed in Bangladeshi Taka (BDT). Accepted deposit and withdrawal methods include:

• bKash, Nagad, Rocket, and Upay mobile banking transfers.
• Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank direct bank transfers.
• Visa and Mastercard where applicable, subject to issuing bank restrictions.
• Minimum deposit: ৳500. Minimum withdrawal: ৳1,000. Maximum daily withdrawal limits apply.

Withdrawal requests are processed within 24–72 hours, subject to successful KYC verification and security checks. 9bit reserves the right to delay or refuse a withdrawal if there is reasonable suspicion of fraud, money laundering, or a breach of these terms. All payment processing fees, if any, will be communicated clearly at the time of the transaction.

4. Bonuses & Promotions

9bit offers a welcome bonus and various ongoing promotions for eligible players. All bonuses are subject to wagering requirements and specific terms that must be read carefully before claiming. By claiming any bonus, you agree to the specific terms attached to that promotion.

• Welcome bonuses are available only for newly registered players making their first deposit.
• All bonuses carry a minimum rollover requirement before funds may be withdrawn.
• 9bit reserves the right to withdraw, cancel, or modify any promotion without prior notice.
• Bonus abuse, including the creation of multiple accounts to claim bonuses repeatedly, will result in permanent account closure and forfeiture of winnings.

Free spins, reload bonuses, and seasonal promotions (including Eid and Pohela Boishakh special offers) are published on the platform and governed by these same general bonus terms unless specific alternative conditions are stated. Promotional offers may differ based on payment method, player tier, or promotional period.

5. Betting & Gaming Rules

All bets placed on 9bit — whether on cricket, live casino games, slots, or crash games — are final once confirmed. 9bit does not accept responsibility for bets placed under network failure or technical error; however, in such cases, any affected bets will be reviewed fairly and decisions communicated within 48 hours.

9bit reserves the right to void any bet placed on an event where the outcome was already known at the time of placement, or where clear pricing or data errors exist. Game-specific rules (RTP, RNG outcomes, live dealer procedures) are governed by the respective game providers including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. The following general rules apply to all betting activity:

• Minimum and maximum bet limits apply per game and may vary by game type or promotional status.
• Winnings will be credited to your 9bit account balance automatically upon settlement of the bet.
• Any attempt to exploit software glitches, game bugs, or RNG patterns to gain an unfair advantage will result in void winnings and account closure.

6. Prohibited Activities

The following activities are strictly prohibited on the 9bit platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities where required by law:

• Fraud, collusion, cheating, or any attempt to manipulate game outcomes.
• Money laundering or using 9bit to process funds derived from illegal activity.
• Use of automated bots, scripts, or third-party software to gain an unfair advantage.
• Registering or operating more than one account on the platform.
• Providing false, incomplete, or misleading personal information during registration or KYC.

9bit employs advanced fraud detection systems and cooperates fully with law enforcement agencies where legally required. All suspicious activity logs are retained for investigation purposes. Users found to have engaged in prohibited activities forfeit all account balances, bonuses, and winnings without exception.

7. Intellectual Property

All content on the 9bit platform — including but not limited to logos, graphics, text, game interfaces, software, and promotional materials — is the exclusive intellectual property of 9bit or its licensed partners. Users are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal entertainment purposes. You may not reproduce, distribute, publicly display, modify, or create derivative works from any 9bit content without express written permission. Unauthorised use of 9bit's intellectual property will be subject to legal action.

8. Limitation of Liability

9bit provides its platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, 9bit disclaims all warranties — express or implied — including those of merchantability, fitness for a particular purpose, and non-infringement. 9bit does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.

Under no circumstances shall 9bit, its directors, officers, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or other intangible losses — arising out of or in connection with your use of the platform, whether based on warranty, contract, tort, or any other legal theory. 9bit's total liability to any user for any claim shall not exceed the total amount deposited by that user in the preceding 30 calendar days.

9. Privacy & Data Protection

9bit is committed to protecting your personal data. Our collection, use, storage, and disclosure of your personal information are described in detail in our Privacy Policy, which forms part of these Terms & Conditions by reference. By using 9bit, you consent to the data practices described in the Privacy Policy. We use SSL encryption and industry-standard security protocols to protect your data at all times. We do not sell or share your personal data with third parties for marketing purposes without your explicit consent.

10. Responsible Gaming

9bit is firmly committed to promoting responsible gaming among all players. Gambling should always be an enjoyable form of entertainment — never a means to earn income or escape personal difficulties. We strongly encourage all players, particularly those in Dhaka, Chittagong, Sylhet, and across Bangladesh, to set personal deposit limits, session time limits, and loss limits to help maintain healthy play habits.

Players aged 21 and above are the only persons permitted to use this platform. If you believe your gambling is causing harm to yourself or others, please contact our support team immediately via email to discuss self-exclusion options, cooling-off periods, or permanent account closure. 9bit takes problem gambling seriously and will act promptly on all responsible gaming requests.

11. Amendments to These Terms

9bit reserves the right to amend, update, or replace these Terms & Conditions at any time without prior notice. When changes are made, the revised version will be published on this page with an updated effective date. It is your responsibility to review these terms periodically. Your continued use of the 9bit platform following any amendment constitutes your binding acceptance of the revised Terms & Conditions. If you do not agree with any amendment, you must cease using the platform and request account closure by contacting our support team.

12. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with your use of 9bit, both parties agree to first attempt resolution through good-faith negotiation. If a dispute cannot be resolved informally within 30 days, it shall be submitted to binding arbitration. 9bit's decision on all matters relating to platform use, account activity, and bonus eligibility is final and binding unless overturned through the formal dispute process. For any queries or concerns regarding these terms, please contact us at [email protected].